Our Commitment to Privacy

Definitions

This section explains key terms used throughout our policy to ensure clarity in how we handle data in practical scenarios.

Any information relating to an identified or identifiable individual, such as name, email, or phone number.

Any operation performed on personal data, including collection, storage, analysis, and deletion.

An individual who visits or interacts with calanthado.digital services.

The online platform and tools offered at calanthado.digital to support growth and analysis.

Small text files placed on your device to collect information about site usage for functional and analytical purposes.

Data You Provide

Information you actively share when you engage with our platform or support teams in the context of practical scenarios.

• Name and contact details (email, phone) when registering an account or requesting support.
• Business identifiers such as your Business ID used for billing and case tracking.
• Responses to surveys or feedback forms describing your growth challenges and objectives.
• Content you upload or share during onboarding sessions or community discussions.
• Communication logs with our support team referencing example scenarios.
• Preferences and custom settings you configure within your account.

Third-Party Data

We integrate data from trusted partners to enrich our case-based insights and optimize growth scenarios.

• Analytics services (e.g., Google Analytics) for aggregated behavior reports.
• Marketing platforms for campaign performance metrics.
• Support tools (e.g., chat providers) for service quality reviews.

Legal Basis for Processing

We rely on appropriate legal grounds to handle your data responsibly within real scenarios.

• Consent you provide when registering or subscribing to updates.
• Performance of a contract when you purchase or use paid services.
• Legal obligations to maintain records and comply with regulations.
• Legitimate interests in analyzing data to improve case study accuracy.

Data Sharing

We share data only when necessary to support scenarios or comply with obligations.

• Service providers who assist in case study analysis and reporting.
• Legal authorities when required by law.
• Affiliated companies to provide integrated services.
• Marketing partners for anonymized success stories.
• Analytics platforms for aggregated performance metrics.
• Support vendors to facilitate user inquiries.

Data Retention

We retain personal data only as long as needed for the purposes outlined in this policy and supported case studies.

Account details are kept for the duration of your active subscription plus one year for support scenarios.

Support and communication logs are stored for up to two years to reference past case outcomes.

Usage logs and analytics data are aggregated and retained up to three years for trend analysis.

Upon request or when no longer needed, personal data is securely deleted in accordance with our procedures.

User Rights

You may exercise your rights by contacting us at [email protected]. We handle requests with reference to the GDPR and other regulations.

• Right of access: you may request a copy of personal data we hold about you to review its content and processing purpose.
• Right to rectification: you may ask to correct or update inaccurate personal information in our records.
• Right to erasure: you may request deletion of personal data when it is no longer necessary for its original purpose.
• Right to restrict processing: you may ask us to limit how we use your data under certain conditions.
• Right to object: you may object to specific data processing activities, including direct marketing.
• Right to data portability: you may request a machine-readable copy of your data to transfer to another service provider.
• Right to withdraw consent: you may withdraw any consent you have given for processing at any time.
• Right to lodge a complaint: you may file a complaint with a supervisory authority if you believe your rights have been violated.

Marketing Communications

calanthado may send you updates on new courses, events, and resources related to Awakening to Abundant Growth. These messages are based on your expressed interests and the scenarios you engage with on our platform.

You can opt out of these messages at any time by clicking the ‘unsubscribe’ link at the bottom of any email or by emailing [email protected].

Links to Other Sites

Our website may include links to third-party websites or services. calanthado is not responsible for their privacy practices. We recommend reviewing the privacy policies of any site you visit.